Returns & Exchanges

At Hyperloq™, we stand behind the quality of our products and offer a 30-day return policy to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we are here to help you facilitate a seamless return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive your Return Merchandise Authorization (RMA) and shipping instructions.

• 2.
  Prepare Your Package

  Ensure the items are in their original, unused condition with all tags attached and securely place them in the original packaging to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided return label to your package and drop it off at your nearest authorized carrier location, keeping a copy of your tracking receipt for reference.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.